On-Site Field Service Repairs
PAR’s direct Field Service team is strategically placed throughout the country to create relationships, guarantee availability, and take ownership of issues for customers when they arise.
For solving issues involving equipment that is critical to your operations, you count on PAR’s flexible Field Service professionals to fix your HME® equipment on-site, minimizing store down-time and limiting business disruptions. Our Field Service team has the knowledge, mobile resources and personal dedication that resolve your business issues and get your organization up and running as quickly as possible, and our team supports all HME® hardware and software, as well as several additional third- party hardware and software applications as well. We are pleased to support some of the largest QSR’s in the world.
PAR ensures that each customer receives paramount service paired with consistency; as each Field Service engineer is highly qualified due to the rigorous and comprehensive training course each one completes. Our Field Service personnel arrive at your site in a fully equipped van stocked with a complete inventory of quality HME® spare parts, Drive-Thru loop test equipment, and other tools to help get your HME® system up and running without delay.